Refund Policy

For one-time programs (like Discovery Sessions or the Transformation Program), you may request a refund within 14 days of purchase—as long as no editing session has taken place or digital materials have not been delivered.

Completed sessions, live consultations, or digital files (audio, notes, artwork) that have already been delivered are non-refundable. If you have begun to use any part of your purchased package, only the remaining unused portion may be eligible for a partial refund.

In multi-session packages, any unused, unbooked sessions may be eligible for a pro-rated refund if requested within the package eligibility window (14 days from purchase). After this period, refunds are not available.

You can cancel any active monthly plan at any time. Cancellation takes effect at the end of your current billing cycle, and you retain access for the remainder of the paid period. No refunds are issued for unused time in the current cycle.

Missed sessions without 24 hours’ prior notice are non-refundable. If you give at least 24 hours’ notice, your session may be rescheduled at no additional charge.

If you believe you were charged in error (such as duplicate or accidental payment), contact me immediately. These cases will be investigated and promptly refunded as appropriate.

To request a refund, contact me at jason@wenitsky.online with your name, purchase details, and reason for the request. I will respond within 3 business days to confirm your eligibility and next steps.

All eligible refunds are processed through Stripe and may take 5-10 business days to appear on your original payment method.

Chargebacks made through your bank or card provider will pause all services until resolved. Please contact me first to resolve any payment issue—I'm here to help.